Shipping Policy
Canada Wide | Local Delivery (within 10km) | |
Bikes Over $999 |
Free | Free |
Bikes Under $999 |
$99.00 | Free |
Kids Bikes | Free | Free |
Framesets | Free | Free |
Orders Under $100 | $15.00 | $15.00 |
Orders Over $100 | Free | Free |
Medium Oversize* | $10.00 | Free over $100 |
Large Oversize* | $35.00 + | Free over $100 |
Online Bike Purchases
Complete Bikes: All bikes are available for local pickup or shipping Canada wide. All online bike purchases may take up to week to process, we will contact you as soon as your bike is ready for pick up or shipping!
Please note: Order cancellations requested after the bike is ready for pickup or shipping will have a restocking fee applied. If accessories have been installed or the bike has been boxed, labour fees will be deducted from the total refund amount. Once bikes have left our store, the sale is final. If you are unsure about your bike purchase - we are here to help!
All Other Online Purchases
All online purchases with the exception of bike purchases are eligible for the following:
Free Local Pick-Up: You will receive notification as soon as your order is ready. We attempt to process these orders in less than an hour during opening hours. Orders placed during closed hours will be processed for opening the following day.
Local Delivery: We work with the amazing folks at Send It Courier to offer local same day delivery Tuesday-Friday on orders placed before 12pm and next day delivery on orders placed after 12pm. Please leave any mandatory information in the checkout notes such as buzz numbers or safe drop spots.
Free Shipping Canada wide on orders over $100: All orders over $100 will be shipped free of charge via Canada Post Expedited Parcel or UPS Standard excluding bikes and oversize items (see below). Upgraded shipping available at buyer's expense.
*Oversize Items: We offer flat rate shipping on oversize items. Medium oversize items include: forks, handlebars, wire bead tires, floor pumps, racks, baskets and wraparound fenders have a $10 flat rate. Large oversize items include trailers, car racks, children's seats, and other various large, heavy items have a starting $35.00 flat rate.
All orders from the USA have the following shipping options at the buyer's expense:
- Canada Post Tracked Packet USA (4 to 7 business days)
- Canada Post Expedited Parcel USA (4 to 7 business days)
- Canada Post Xpresspost USA (2 to 3 business days)
International Orders |
We currently offer international shipping on most items excluding bikes and oversize items. Shipping rates are available on checkout.
For oversize international orders, please contact us.