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What to expect

Bringing Your Bike In:

Assessment

When you bring your bike in for service, we will perform a thorough assessment of the overall condition of your bike and its components. After completing the assessment we will have a discussion with you to come up with a game-plan that works for you, your budget, and your bike!

The Essential Package

The Essential is perfect for bikes that are in good shape but are in need of some minor tweaks and TLC. If you're getting ready to ride for the first time in a few months or are preparing for an upcoming event,  this could be the tune-up for you! This package covers the essential adjustments to get your bike working safely and reliably so you can get out there and have some fun riding!

Starting at $110 + tax*
Wheels taken off of bicycle
Wheels checked, lightly trued & cleaned
Front & rear hub bearings adjusted
Frame and fork lightly cleaned**
Wheels reinstalled on bicycle
Tires inflated to proper pressure
Derailleur hanger alignment checked
Adjust front & rear derailleurs
Adjust front & rear brakes
Adjust headset bearings
Adjust bottom bracket***
Chain lightly desgreased & lubricated
Full bolt torque check
Test ride by mechanic before repair finalized
  

*Parts & installation labour extra. You will be notified at time of assessment prior to repair completion of any/all additional parts & labour fees. No surprises here!
**We want your bike to be sparkling when you pick it up, but if your bike is brought in dirty and additional time is required to clean it up, this will be reflected in an additional fee. 
***When possible

The Annual Package

The Annual Tune-up is a step above the Essential. This is ideal for someone who rides 4-7 times a week for most of the year. It’s also geared towards the rider who wants to maintain their bike in near new condition. It includes everything from the Essential Tune-up, but adds a more comprehensive cleaning of the bicycle and the bicycle’s drivetrain. The Chain, Cassette, Chainrings, and Derailleurs are removed from the bike and cleaned in our amazing Crest Ultrasonic Cleaner and Lubrifier, nothing truly cleans and lubricates much like an Ultrasonic Cleaner.

Starting at $195 + tax*
Full ultrasonic drivetrain clean. We remove your chain, gear cluster, and chain rings which then go through our 3-stage ultrasonic cleaning, rinsing, and lubrication process. This is the most precise cleaning method out there, and will help prolong the life of your drivetrain (saving you $$$), and give you the highest performance out of your bike.
Wheels taken off of bicycle
Wheels checked, lightly trued & cleaned
Front & rear hub bearings adjusted
Thorough frame,fork, and wheels wipedown**
Wheels reinstalled on bicycle
Tires inflated to proper pressure
Derailleur hanger alignment checked
Adjust front & rear derailleurs
Adjust front & rear brakes
Adjust headset bearings
Bottom bracket removed, cleaned, and re-greased
Chain lightly desgreased & lubricated
Full bolt torque check
Test ride by mechanic before repair finalized
  

*Parts & installation labour extra. You will be notified at time of assessment prior to repair completion of any/all additional parts & labour fees. No surprises here!
**We want your bike to be sparkling when you pick it up, but if your bike is brought in dirty and additional time is required to clean it up, this will be reflected in an additional fee. 
***When possible

A La Carte Services

Here is a small selection of the services offered in our workshop! Interested in a service that you don't see listed? Reach out to our mechanics directly at repairs@dismountbikeshop.com.

Bike Assembly  $150+
Tubeless Tire Setup $50/tire + sealant & valves
Wheel Build $100+
Ultrasonic Clean $30+
Flat Tire Repair  $20* + cost of tube
Fender Install $50
Hydraulic Brake Bleed & Piston Clean $60/brake
Specialty Fender Install $100
Rack Install $30
Brake Pad Install $20
Chain Install $20
Bar Tape Install $20
Bike Boxing $100

 

*Additional labour fees for internal hubs and e-bikes (Bosch or Shimano systems only)

Walk-In Services

Flat repairs and tire installations do not require an appointment, they will be fit into the service queue. During the busy season it may take up to 24-48 hours.

Work Guarantee

At Dismount, we stand behind our work and are committed to ensuring your bike is running as smoothly as possible! We offer a 30-day work guarantee on all repairs and services performed by our workshop from date of service and are here for you if something doesn't feel quite right. 

Our guarantee covers any defects in workmanship or materials that arise from our repair or service work during the 30-day period following the date of service. If any issues arise during this time, simply bring your bike back to us, and we will be happy to have a mechanic find a resolution and get you back on the road asap!

To ensure the validity of the guarantee, the following conditions must be met:

  • The bike must be used and maintained in accordance with the manufacturer's guidelines and not subjected to any abnormal use or wear.
  • Any issues or defects must be reported to us as soon as they are discovered.
  • The bike must not have been serviced or repaired by any other party during the 30-day period.

If the bike is found to have been damaged due to misuse, neglect, or external factors beyond our control, the guarantee will not apply.

If you have any questions or concerns about our work guarantee policy, please don't hesitate to reach out!

 

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